Privacy Policy

DandyTale is meant to be used by a parent or legal guardian on behalf of their children. Children don't create their own accounts, provide their own email address, or enter payment information — only the adult account holder does that. We do not knowingly collect personal information directly from a child; any information about a child (like a character they've dreamed up) is entered by the parent or guardian using the account, at their discretion.

If you believe a child has provided us with personal information directly, please contact us at [support email] so we can review and remove it.

• Account information: your name and email address, collected through our authentication provider, Clerk, when you sign up (including via "Continue with Google" if you choose it).
• Character and story details: the character names, traits, favorite things, goals, appearance, and story choices (setting, topic, reading tier, vibe) you enter to generate a book.
• Payment information: handled entirely by Stripe. We receive confirmation of your plan and payment status, but never your full card number.
• Usage information: which stories and characters are associated with your account, and how many books you've generated against your plan's allowance.

• To create and maintain your account;
• To generate your stories and illustrations using the third-party AI providers described below;
• To process payments and manage your subscription;
• To enforce the book allowance included in your plan;
• To respond to you if you contact us for support.

We don't use your information for advertising, and we don't sell it to anyone.

Each of the following processes a specific slice of your information in order to make DandyTale work:

• Clerk — stores your account credentials, name, and email, and manages sign-in.
• Stripe — processes payments and stores your payment method and billing history; we don't store your card details ourselves.
• Anthropic — receives your character and story details to write the story text.
• Google (Gemini) — receives your character details and story text to generate the page illustrations.
• Neon — hosts our database, where your account, characters, and stories are stored.
• Vercel — hosts the site and stores the generated illustration images.

We use one functional cookie, set by Clerk, to keep you signed in. We don't currently use advertising or analytics cookies.

We keep your account, characters, and stories for as long as your account is active. If you'd like your account and its data deleted, contact us at [support email] — deletion requests are currently handled by our team by hand rather than an automated process, so please allow a few days.

We rely on our service providers' security practices (Clerk, Stripe, Neon, and Vercel all maintain their own security programs) and take reasonable steps to protect your information. No method of storage or transmission is completely secure, so we can't guarantee absolute security.

You can review and update your account details, or cancel your plan, from your Account page at any time. For anything else — correcting information, or requesting a copy or deletion of your data — contact us at [support email].

We may update this Privacy Policy from time to time. We'll update the "Last updated" date above when we do.

Questions about this Privacy Policy? Reach us at [support email].